Payment Policy

  • Accepted Payment Methods

    We offer two secure and convenient ways to pay for your LAFAME skincare products:
    1: Cash on Delivery (COD)
    1: Online Payment

  • Online Payment (Credit/Debit Cards)

    We accept the following major credit and debit cards:
    1: VISA
    2:MasterCard

  • Payment Security:

    All payments are processed securely through Shopify Payments (or your chosen gateway) using SSL (Secure Socket Layer) technology. We do not store your credit or debit card details

  • Cash on Delivery (COD)

    Payment Requirement: Payment must be made in full, in cash, to the delivery agent at the time of delivery.

  • Order Processing & Payment Authorization

    Card Payments: Payment is captured at the time the order is placed.

  • Key Areas to Customize for COD

    PKR: State your operating currency. Pakistan: Be very specific about where you offer this service (e.g., only in Lahore, or country-wide).

Refund Policy

  • 7-Day Return Window

    Lafame offers a 7-day return policy, which means you have 7 days after receiving your item to request a return.

  • Eligibility for Return

    To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it, with all seals intact, and in its original packaging. You’ll also need the receipt or proof of purchase.

  • How to Start a Return

    To start a return, please contact us at info@lafamecare.com. Please note that returns will need to be sent to the following address: info@lafamecare.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.